wlmbd's Complete Terms and Conditions

1.1 Introduction

These terms and conditions ("Terms") govern the use of the wlmbd platform and all associated services. By visiting the wlmbd website, creating an account, playing any game, or completing any financial transaction, the user is considered to have fully read, understood, and accepted these Terms.

These Terms have been written in English for Bangladeshi users. In the event of any linguistic ambiguity, the English text shall be considered authoritative.

1.2 Key Definitions

• "Platform" — The wlmbd website, application, and all related services.
• "User" or "Member" — The person who holds a registered account on wlmbd.
• "Account Balance" — The total deposited funds currently held in the user's account.
• "Bonus Funds" — Promotional funds granted by wlmbd that cannot be withdrawn before certain conditions are met.
• "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.

1.3 Applicable Law

The user acknowledges that it is their own responsibility to stay informed about the laws applicable in their country or jurisdiction before participating in online gaming. wlmbd does not provide legal advice.

2.1 Age Requirement

To create an account and use any service on wlmbd, the user must be at least 21 years of age. Accounts belonging to underage users will be closed immediately and all transactions will be considered void.

2.2 One Account Policy

Each user may create only one account. Operating multiple accounts from the same person, household, device, or IP address is strictly prohibited. If this rule is violated, all associated accounts will be cancelled and bonuses will be forfeited.

2.3 Providing Accurate Information

At the time of registration, the user must provide accurate, complete, and truthful information. It is entirely the user's responsibility to keep their name, contact details, and payment information up to date. Providing false or incomplete information may result in delayed withdrawals or account closure.

2.4 Account Security

The user is responsible for keeping their login credentials (username and password) completely confidential. Any unauthorized access to the account or suspicious activity must be reported to the support team immediately.

3.1 Accepted Payment Methods

wlmbd currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major Bangladeshi banks)

Only payment accounts registered in the user's own name may be used. Payments through third parties are not accepted.

3.2 Minimum Deposit and Withdrawal Limits

• Minimum Deposit: ৳300 (all methods)
• Minimum Withdrawal: ৳800

3.3 Withdrawal Terms

Before approving a withdrawal request, wlmbd reserves the right to verify the following:

• User identity and age verification
• Proper fulfilment of deposit and bonus conditions
• Absence of any suspicious activity on the account
• Consistency of payment method

3.4 Currency Policy

All transactions are conducted in Bangladeshi Taka (BDT / ৳). All funds in a user's account are displayed and stored in Taka.

4.1 Welcome Bonus

wlmbd offers new members a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
• Deposit ৳18,000 → ৳8,000 bonus → Total balance ৳26,000

The bonus amount will not exceed ৳8,000 under any circumstances.

4.2 Wagering Requirement

To withdraw the welcome bonus, the user must wager 20 times the bonus amount. The wagering calculation applies only to the bonus funds, not the deposit. Example:

4.3 General Bonus Terms

• Each user may claim the welcome bonus only once.
• Bonus funds are tracked separately from the user's real money.
• Bonus funds cannot be withdrawn before the wagering requirement is fulfilled.
• If bonus abuse or strategic betting is used to complete the wagering requirement, the bonus may be cancelled.
• The terms of other promotional offers will be stated separately alongside each offer.
• wlmbd reserves the right to modify or withdraw any promotion at any time.

5.1 Fair Play Policy

wlmbd is committed to ensuring a fair and transparent environment across all gaming activities. All games operated on the platform use verified and independently tested technology.

5.2 Gaming Results

The outcome of all games is determined entirely by a random number generator (RNG). wlmbd has no ability to alter the outcome of any game. If a technical error in a game's result is proven, the related bet will be voided.

5.3 Sports Betting Rules

The following rules apply to betting on cricket, football, kabaddi, and other sports categories:

• If a match or event is cancelled, the stake for that bet will be refunded.
• In live betting, the odds displayed are subject to change and the odds at the time the bet is confirmed will apply.
• wlmbd reserves the right to void bets in any case involving deliberate draws or match fixing.

5.4 Technical Errors

wlmbd will not be liable for any loss caused by server downtime, internet disconnection, or other technical issues. wlmbd reserves the right to void any bet where incorrect odds or payouts were displayed unintentionally due to a technical error.

6.1 Strictly Prohibited Activities

The following activities are completely prohibited on wlmbd:

• Operating multiple accounts or using a third party's account
• Strategic betting or collusion for the purpose of abusing bonus benefits
• Attempting to manipulate the gaming system using automated bots, software, or scripts
• Using the platform for money laundering or illegal financial activities
• Depositing or withdrawing using third-party payment methods
• Exploiting system vulnerabilities or technical errors dishonestly
• Harassing, threatening, or behaving offensively toward other users

6.2 Chargeback Policy

If a user makes an unjustified or fraudulent chargeback claim, their account will be suspended immediately and all withdrawal requests will be placed under investigation.

7.1 wlmbd's Rights

wlmbd reserves the right to suspend or permanently close any account for the following reasons:

• Violation of any provision of these Terms
• Detection of fraudulent activity on the account
• Failure to verify identity or provision of false information
• Extended inactivity
• The user's own request

7.2 Voluntary Closure by the User

The user may request to close their account at any time by contacting the support team. All eligible withdrawals must be processed before the account is closed.

7.3 Inactive Accounts

Accounts with no login or transaction activity for an extended period may be marked as inactive. Bonus funds in inactive accounts may expire. Please contact the support team for more details.

8.1 Responsible Gaming Commitment

wlmbd takes responsible gaming very seriously. We believe gaming is a form of entertainment and it should never become a source of financial or psychological harm.

8.2 Self-Control Tools

wlmbd provides users with various self-control options, including:

• Setting deposit limits
• Session time restrictions
• Temporarily pausing your account
• Request for permanent self-exclusion

To activate these options, visit the Responsible Gaming page or contact our support team.

8.3 Signs of problematic gaming

If you feel that gaming is negatively affecting your daily life, relationships, or financial situation, seek help immediately. wlmbd's 24/7 live chat support is always ready to provide confidential guidance on responsible gaming.

9.1 Data Collection and Use

wlmbd collects users' personal information solely for the purposes of providing services, ensuring security, and meeting legal obligations. Data is never sold to third parties.

9.2 SSL Protection

All data on the wlmbd platform is secured through SSL encryption technology. Financial information and personal data are stored in accordance with the highest security standards.

9.3 Cookies Policy

The wlmbd website uses cookies that help improve the user experience. By browsing the site, you are agreeing to the use of cookies. For more details, see the Privacy Policy.

10.1 No guarantee of uninterrupted service

wlmbd strives to provide the highest quality of service; however, temporary service disruptions may occur due to server maintenance, technical faults, or external factors. wlmbd cannot be held liable in such situations.

10.2 Third-party content

The wlmbd platform may include games operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi). The respective provider is responsible for the technical performance of those games.

10.3 User's personal decisions

Participation in gaming activities is entirely the user's personal decision and risk. wlmbd is not liable for any financial loss arising from gaming.

11.1 Resolution through contact

For any dispute or complaint, please contact the wlmbd support team first. Our team provides assistance in Bengali and English 24/7 via live chat and email ([email protected]).

11.2 Complaints process

Steps for submitting a formal complaint:

• Provide a detailed description of the issue via live chat or email.
• Attach relevant screenshots or information.
• The wlmbd team will review the complaint and provide a resolution as quickly as possible.

12.1 Right to make changes

wlmbd reserves the right to change, amend, or update these terms at any time. Users will be notified of significant changes via email or through the platform.

12.2 Use after changes

If a user continues to use the platform after changes to the terms, they will be considered to have accepted the new terms. It is therefore recommended to visit this page regularly.

12.3 Contact

If you have any questions or feedback regarding these terms, please contact our support team:

• Live Chat: 24/7 directly from the platform
• Email: [email protected]